Understanding and Resolving Common Issues

—— Manual Retractable Tonneau Covers

Q: Stuck Cover When Sliding Out

If your manual retractable tonneau cover gets stuck when sliding all the way out, it's likely due to lock protectors. These protectors, added to secure the locks during shipping, must be removed before assembling the rails to the canister. See here for guideline how to remove/install locks.

A: Removing Lock Protectors

Before assembly, it's crucial to remove any lock protectors. These are added for protection during shipping but can interfere with proper installation and operation if not removed.

Various factors can cause lock dysfunction in MB Retractable and MR Retractable covers, including mishandling, impacts, or faulty rubber components. If you need to replace a lock, refer to our guide on removing lock protectors or watch the instructional video.

	Key Placement During assembly, straps are wrapped around the keys to prevent mismatching keys with locks. This ensures the correct keys are paired with their corresponding locks.
	Locating Drain Tube Connectors Drain tube connectors are typically found in a small box embedded within a longer, rectangular cardboard container. This packaging ensures all parts are well-protected for a smooth installation process.
	Difficulty Closing the Cover  If you're experiencing trouble locking and closing the cover on the tailgate, the lock may be hitting the stopper. This is a common issue that can be easily resolved with proper adjustment. This applies to both MB Retractable and MR Retractable models.